What we collect
All information we collect from you will be recorded, used and kept secure in accordance with the General Data Protection Regulation’s (GDPR) which takes effect in the EU on the 25th May 2018.
The information we collect includes:
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
This site uses Google Analytics to track user interactions with the site, allowing us to monitor and improve our website’s functionality, and display relevant advertising for users across ad platforms. To do this, anonymised user data is retained for a period of 26 months following a user’s last visit to grono.co.uk, after which this data is deleted. This data includes:
We may also use Facebook’s ‘Custom Audience’ service from time to time. This service enables Grono to display personalised adverts when you visit Facebook’s social media platforms. It works by matching your email address to your unique number that Facebook uses to identify you. We will only include you if you consented to receive marketing from us. If you change your mind at any time you can email us at email@example.com or by updating your privacy settings on Facebook.
Disclosure of your information and data processing
In order to provide our products and services to you we may need to appoint other organisations to carry out some of the data processing activities on our behalf. These may include:
Your right to access and delete your personal data
You have the right to receive a copy of the personal information we have about you.
We will securely keep your information for a reasonable time, however you can request your data to be deleted from our records.
For both requests, you can write to us at the address provided above.
If you have requested for your data to be deleted and you have previously contacted us via our social media pages where comments are public, please delete any comments you wish to remove.
If you have subscribed to receive marketing communications, you can unsubscribe at any time by emailing firstname.lastname@example.org or unsubscribing to any emails we send you.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
How to disable cookies
Most modern browsers allow you to control your cookie settings for all websites that you browse. You can disable cookie deployment completely by editing your browser settings, however in doing this you may be limiting the functionality that is displayed on our website. To learn how to disable cookies on your preferred browser we recommend reading this advice posted by Google.
© Grono Lawns Ltd. Company Number: 06913887